Track every workplace injury case from incident to recovery - clearly, securely, and in full compliance.
SafetySuite’s Injury Management module equips your team to respond faster, plan smarter, and document every step with confidence.
Managing workplace injuries requires a comprehensive approach that ensures timely response, effective treatment, and compliance with regulatory requirements. SafetySuite's Injury Management module provides the closed-loop processes needed to manage injury cases efficiently, from initial incident to full recovery, aligning with your organisation's commitment to Zero Harm.
Injury Case Oversight
Track every workplace injury from the moment it’s reported through to full recovery. With a centralised case file, managers gain real-time visibility into injury details, work capacity updates, supporting documents, and medical certifications - ensuring no step falls through the cracks.
Return-to-Work Planning
Digitally manage and customise return-to-work (RTW) plans that reflect medical advice and operational capacity. Assign duties, schedule follow-ups, and print signed agreements - all while maintaining alignment with legal and internal requirements.
Actionable Workflows
Reduce manual handling with embedded task automation, reminders, and document management. From capturing medical certificates to assigning follow-up actions, SafetySuite ensures process consistency across your teams and locations.
Dashboard Intelligence
Portfolio and Case Dashboards offer a clear view of each case’s status using colour-coded indicators. Filter tasks, monitor due dates, and prioritise follow-ups - empowering Injury Managers to act decisively and meet compliance deadlines.
Capture, track, and manage workplace injuries - from first response to full recovery.
Notifications
Ensure the right stakeholders are informed
As soon as an injury is recorded, SafetySuite automatically notifies the appropriate internal stakeholders based on organisational structure, ensuring timely case ownership and response. The system can also trigger notifications to external bodies such as WorkCover or medical providers, streamlining statutory reporting and reducing delays in treatment or compliance obligations.
Mobility
Support immediate injury reporting anywhere
Injury cases can be initiated directly from mobile devices, enabling frontline employees, supervisors, or safety personnel to capture accurate injury details onsite. This ensures early intervention and timely recording of critical medical and capacity-to-work information—whether online or offline.
Reporting & Analytics
Drive smarter recovery decisions with data
SafetySuite provides configurable dashboards and KPI reports covering certificate expiry, task status, RTW progress, and overall injury caseload metrics. With drill-down capabilities and traffic-light indicators, teams can track compliance and recovery milestones across departments, helping reduce lost time and legal exposure.
Process Efficiency
Track injury case progress with total visibility
From medical certificate uploads to RTW plan sign-off, every step in the injury management process is logged and auditable. SafetySuite enforces due dates, alerts users to expired documents, and drives timely task completion—so nothing gets missed and compliance stays intact.
Key tracking includes:
-
Time from injury to first medical certificate
-
Duration of work capacity restrictions
-
RTW plan progress
-
Completion of assigned tasks
-
Case closure timelines
Standard Roles
Clear responsibilities, secure access
SafetySuite Injury Management supports defined roles and permissions to ensure the right people handle the right steps. Roles are configured to your organisation’s structure, ensuring separation of duties and secure access to sensitive medical information.
Typical roles include:
-
Injury Case Manager
-
Return-to-Work Coordinator
-
Treating Medical Provider
-
HR Representative
-
Line Manager
-
External Rehabilitation Provider
SafetySuite Risk & Hazard Management
Common Challenges
Business Value
Key features of our solution
Disjointed injury case records
Missed follow-ups or expired medical certificates
Manual RTW planning and paperwork
Lack of audit-ready documentation
Limited visibility across injury caseloads
Compliance risk from inconsistent processes
Centralised injury case data with full history
Real-time tracking of certificates, tasks, and capacity
Digital RTW plans with sign-off and scheduling
Full visibility via dashboards and traffic-light indicators
Automated reminders and workflows
Documented audit trail for legal and compliance use
Portfolio & Case Dashboards with traffic light alerts
Quick Actions: notes, tasks, medical uploads in seconds
Configurable RTW plans with print-ready sign-off
Secure document storage and policy linking
Role-based access and custom dashboards
Mobile and desktop access for flexibility
Difficulty coordinating with external providers
Improved employee recovery experience
Seamless integration with SuccessFactors & SafetySuite ecosystem